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Videotape Consultation
Sam Thompson is a 55-year-old professor of marketing at Valmont University, a research institution with a business school ranked nationally in the top 25. Sam holds an endowed chair, and has been teaching at Valmont for the past 15 years, having been recruited from a smaller, lesser-known school after becoming highly distinguished in his research area.
One afternoon late in the spring, he wanders into the Center for Teaching Effectiveness at Valmont with a thick envelope in his hand, and walks into the office of Susan Garcia, the Center's director. He and Susan have served on a few university committees together, so they are acquainted but don't know each other well.
After Susan and Sam greet each other, the following dialogue ensues:
| Susan: | What brings you by the Center today, Sam? |
| Sam: | Well, I was hoping you could help me out with a critique. (He hands Susan the package). These are some tapes of my recent teaching, and I'd like you to look at them and write me a report on how I'm doing. |
| Susan: | Oh, OK, well, let's see. Why don't you have a seat and I can explain a bit more about our videotape consults? (gestures to a chair at a small round table in her office; Sam sits) Here at the Center we typically don't write up "reports" on people in their absence. Rather, we sit down-client and consultant-and watch a tape together. It's more of a conversation between two teachers, considering together the various choice points that you as a teacher have, and discussing what it might feel like to be a student in the class. The discussion is strongly shaped by the issues you're, most interested in, rather than me just watching and evaluating in a vacuum. |
| Sam: | Oh---OK. Can we set up a time to have that consultation, then? |
In the consultation |
|
| Susan: | I want to make sure and remind you that this is really a conversation between two teachers-I'm not here to judge or evaluate you, but rather to help you see your teaching in new ways. I want you to feel free to stop the tape whenever you want to, so I'll put the remote control right here on the table between us. Shall we begin? |
Five minutes of watching in silence ensues. |
|
| Susan: | [stopping the tape] So what have you noticed so far? |
| Sam: | Well, I sound kind of strange. And I'm not looking at all my students. I guess that's about it. But you're the expert--what do you think about it? |
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